NSi is committed to providing the highest quality support. A friendly and knowledgeable staff is available to assist you with any technical support issues. Our technicians have gone through a rigorous certification program, and are trained to carefully evaluate reported issues. When you contact support you can be assured of getting the best help for your business. 

Customer Support Hours

Monday – Friday: US & APAC 9AM – 6PM E.S.T. / EMEA 9AM – 6PM CET
Off-Hours Support:  Scheduled in advance with a minimum of 48 hours notice.
Onsite Support:  Scheduled in advance and additional costs may apply.

Contact                                                                                      Contact                                                            
North America                                                                          Europe 
South America, APAC                                                             Middle East, Asia     

Email: support@nsius.com                                                    Email: eu-support@nsius.com
Phone: 240-683-8400                                                              Phone: 49-6442-953-3840



Online Support Help

Use this service to enter support incidents, resolve product-related questions, and review your incident history. Our technical professionals will answer your questions quickly and securely. Getting started is easy - just click on one of the following links to register.

North America                                                                           Europe  
South America, APAC                                                              Middle East, Asia

NSI US ONLINE SUPPORT                                                     NSI EU ONLINE SUPPORT